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AT&T + T-Mobile = Nirvana? Beware the Hype

By John S. Tobey

On Consumer Reports’ January 2011 cover: “Best & Worst Providers (Sorry, AT&T).” An article, “Consumer Reports cell-service Ratings: AT&T is the worst carrier,” leads off with: “AT&T is the lowest-scoring cell-phone carrier in the U.S., according to a satisfaction survey of 58,000 ConsumerReports.org readers. Of all the carriers rated, AT&T was the only one... »

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